Below is the English translation of the article:
“【活動報告】パーソルキャリア タレントシェアリング事業部 HiProTech統括部の非弁疑惑を東京弁護士会に通報しました（告発文全文掲載）”
originally published on April 29, 2025 by Inclusive Solutions LLC.
This English version is intended for overseas readers, including international investors, members of the PERSOL Group, and individuals involved in HR and compliance.
If you find any mistranslations or inaccuracies, please contact us.
The Japanese original is below:
On April 29, 2025, Inclusive Solutions LLC (hereinafter referred to as “our company”) submitted a report to the Tokyo Bar Association regarding the suspicion of unauthorized legal practice (“Hiben-kōi”) by the HiPro Tech division of the Talent Sharing Department of PERSOL CAREER CO., LTD. (hereinafter referred to as “the company”).
Reference: Tokyo Bar Association – Information Submission
(Official site: Information on Unauthorized Legal Practice Committee
“Hiben-kōi” refers to conduct in violation of the Attorney Act, specifically Articles 27 and 72.
Relevant Law (Quoted from the Attorney Act)
(Prohibition of partnership with non-lawyers)
Article 27:
A lawyer shall not accept the arrangement of a case from a person who violates Articles 72 to 74, nor allow such a person to use the lawyer’s name.
(Prohibition of handling legal services by non-lawyers)
Article 72:
A person who is not a lawyer or a legal professional corporation shall not, for the purpose of receiving compensation, handle legal affairs such as representation, arbitration, mediation, or legal consultations regarding lawsuits, non-contentious cases, administrative appeals, or other general legal matters. However, exceptions may apply if otherwise stipulated by this Act or other laws.
Position of Our Company
Our company considers this series of issues to be a public-interest matter that spans both the IT industry and the human resources industry.
We will continue our response and monitoring activities.
Below is the content of the report submitted to the Bar Association.
1. Basic Information
My name is Abe, the representative member of Inclusive Solutions LLC.
Our company is currently facing a contract dispute with PERSOL CAREER CO., LTD.
- Company name (counterparty of the dispute): PERSOL CAREER CO., LTD.
- Department: Talent Sharing Department, HiPro Tech division
- Person in charge / responsible person (without honorifics): Teppei Nomura
2. Summary and Background of the Suspected Unauthorized Legal Practice
In order to resolve the contract dispute, our company initially requested a discussion with PERSOL CAREER CO., LTD.
However, the company responded in the following manner:
- They only responded to our inquiries under the anonymous name “Customer Center,” without disclosing the responsible person’s name.
- They demanded the deletion of our published article, claiming that it contained “personal information and confidential information.”
- The company declared that “a lawyer will respond” as their representative; however, no contact was ever made by any lawyer.
- After that declaration, the company still has not provided any formal response.
Additionally, the original contract dispute itself arose from strong suspicion that the intermediary operations conducted by the HiPro Tech Supervisory division of PERSOL CAREER CO., LTD. may have involved organizational unauthorized legal practice.
3. Our Company’s View
Regarding the deletion request of the public article and the legal judgment issued without revealing the name of the responsible legal professional:
Our company considers that there is a possibility that the company’s legal counsel violated Article 27 of the Attorney Act.
Furthermore:
- The company stated that “a lawyer would handle the matter,” without identifying the lawyer.
- No identified lawyer ever appeared or responded.
Our company considers that this indicates:
- The declaration that “a lawyer will respond” may have been false,
- And therefore may fall under a potential violation of Article 72 of the Attorney Act.
Based on the above, our company believes that
Whether a lawyer actually exists or not, there remains a strong suspicion that a violation of the Attorney Act occurred.
We also consider that the executive management of PERSOL CAREER CO., LTD. bears responsibility from a compliance standpoint.
Details of the Case
Below are the articles that explain the chronological development of this issue.
Whistleblowing Report: Major Misconduct Suspicion at PERSOL CAREER — The Disappearance of HiproTech General Manager Teppei Nomura, and the Suspicious Individuals Claiming to Be “Legal Counsel” and “Customer Support”
This is the article that the anonymous Customer Center of PERSOL CAREER requested to be deleted.
[Information Request] To the Legal Counsel of PERSOL CAREER CO., LTD.
Since no legal counsel appeared even after repeated declarations, our company published this article to ask questions openly to the lawyers presumed to belong to the company.
[Public Verification] Is PERSOL CAREER Really “Silent”?
Due to the company abandoning its intermediary duties, many stakeholders—including the end client—have already been affected.
Social Significance and Impact of This Case
[Analytical Report] Examination of Audience Attributes in Response to the Public Verification of Possible Governance Failure Related to PERSOL CAREER’s HiPro Tech Division
Our independent whistleblowing activities have already gained significant public attention within the online information space.
For reference, we have published the following analysis report:
This report includes data analysis regarding public access and readership behavior related to this issue.
Supplementary Statement
Considering the significant socioeconomic influence of the PERSOL Group, our company believes that examining the governance, compliance system, and internal control of the company from a legal perspective is meaningful, including within the legal profession.
All information provided is primary information obtained in the course of our company being a direct party in the contract dispute.
If the Tokyo Bar Association decides to proceed with examination, our company is willing to cooperate by providing additional evidence and supplementary documentation as necessary.
We will also attach the materials submitted during consultations with lawyers regarding the contract dispute.
These documents include evidence regarding:
- Dual representation in intermediary operations
- Possible unauthorized legal practice
conducted by the HiPro Tech supervisory unit of PERSOL CAREER CO., LTD.
